Política de envío


L’LUXE — Shipping Policy

Canada & United States

At L’LUXE, we work with trusted fulfillment partners to deliver carefully curated pieces directly to our clients. Every order is quality-checked before shipment.

Order Processing

 

  • Orders are processed within 3–5 business days after payment confirmation.
  • During high-demand periods or curated drops, processing times may be slightly extended.

 

Shipping Timeframes

  • Estimated delivery: 15-20 business days after dispatch
  • Delivery times may vary depending on destination, carrier, customs processing, and seasonal

Shipping Fees

  • Shipping fees are calculated at checkout unless otherwise stated in a promotion.
  • Any promotional shipping offers apply only to the order placed during the promotional period.

 

Customs, Duties & Taxe

  • Customs duties, import fees, or local taxes (if applicable) are included in the final price.
  • L’LUXE is not responsible for delays caused by customs clearance.


 

Address Accuracy 


  • Customers are responsible for providing a complete and accurate shipping address.
  • L’LUXE is not liable for delays or losses due to incorrect or incomplete address details.

 

Tracking Information

 

  • Once your order ships, tracking details will be provided via email when available.
  • Tracking updates may take 24–72 hours to activate depending on the carrier.

Lost or Delayed Packages

  • If a package is significantly delayed or marked as delivered but not received, please contact us promptly so we may assist with the carrier inquiry.
  • L’LUXE is not responsible for carrier delays beyond our control.